SoftPhones

Before you begin, we recommend using Cloud Softphone which uses PUSH notifications to save battery life.

Before you begin, ensure that you've created your extension in the My Account Portal, https://my.maxo.com.au/. To retrieve the details of an existing extension, or create a new extension, login to the My Account Portal and select PBX Extensions or SIP Trunks from the menu, depending on your service type. If you're creating a new extension, click the Add Extension button, fill in the details and click Save. For additional information on creating an extension, please see Portal Guide - PBX Extensions and Sip TrunksFind the extension number you're configuring, then click Edit.

Setup Guide for Bria on iPhone and Android

This article has been moved to GS Wave for IOS and Android

Cloud Softphone relies on your mobile's operating system to connect to the network and handle phone calls, so you may need to check these settings.

Cloud Softphone's favourites allow you to add other extensions on your PBX, including optional BLF (call state) monitoring, or external numbers you dial frequently.