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Phone Messaging
Our messaging services ensure 24/7 coverage to seize valuable opportunities, even during holidays and busy times, so your calls are never missed.
Inbound Numbers. 1300/1800
Discover a vast selection of Australia's most extensive inventory of 1300/1800 inbound numbers, featuring seamless and immediate activation for swift service deployment.
Phone Receptionist
We offer a tailored approach to call handling, providing you with the flexibility you need to manage your business communications seamlessly. With our cold or warm transfer options, you can guide callers precisely where you want them to go. Take control of your phone interactions and make every call count – your business, your rules.
Phone Messaging
Elevate your customer service with a cost-effective phone messaging solution, offering businesses a personalised approach without the hefty investments in additional resources.
Phone Agent
Our elite team of virtual phone agents goes beyond mere appointment scheduling and payment processing. They serve as genuine ambassadors for your business, capable of handling intricate tasks typically reserved for your most skilled staff members. Count on them to address all your customer needs, providing unwavering support 24/7.
MaxoTel are experts in Contact Centre Solutions
When it comes to connecting with your preferred brands, there's no substitute for speaking with a dedicated representative who understands your needs. That's why MaxoTel specializes in providing top-notch contact centre solutions, enabling businesses to bring their customer support and engagement closer to their target audience.
As a leading provider of contact centre outsourcing services, MaxoTel sees itself as an integral part of our partners' operations. We help them establish direct connections with their customers by offering comprehensive support for customer care, client acquisition, sales, administrative tasks, and debt collection services. Consider us your dedicated partner in executing effective customer engagement strategies, regardless of your geographical location.
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Your calls are our calling
Why choose MaxoTel for your Call Answering needs?
We offer clients a range of call centre services which includes everything from basic phone answering services, we’ll help you connect with your customers 24/7 every day of the year.
Receptionist
Our virtual reception service is designed to take calls round the clock with all capabilities and flexibility of a front desk team.
Phone Agent
This option is a fully customisable phone answering service for all of your inbound call requirements.
24/7 Call Centre Answering
MaxoTel's Call Centre Answering service provides 24/7 support to guarantee that no calls go unanswered and that customers receive swift assistance.
Personalized Greetings
We can answer your calls using your personalized greeting. This ensures a seamless experience for your callers, letting them know precisely who they are contacting.
Instant Caller Insights
Following every call, we'll send you an email or text message containing the caller's information and the purpose of their call. This will assist you in efficiently managing your calls and responding promptly to your callers.
Various Integrations
We can create support tickets, schedule appointments, enter leads, and perform other tasks using the software you prefer. This allows you to utilize the tools you are already accustomed to, eliminating the need to learn a new system.
Swift and Adaptive Response
In the business landscape, surges in demand are part and parcel of the territory. However, with MaxoTel's call centre outsourcing services, we are poised to shoulder the load at a moment's notice. We offer the flexibility you require to swiftly scale your operations up or down, all while maintaining cost-effectiveness and the highest quality of service.
Our commitment to rapid response ensures that you can confidently navigate fluctuating call volumes, meeting customer needs with agility and without any compromise on service excellence.
Call Centre Answering
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Australian Sales team about our phone system plans?
Australian Sales team about our phone system plans?