With MaxoTel Hosted PBX you have complete control over your call flow like never before. Easily create your call flow in a quick and efficient way ensuring your customers reach the right person or department as fast as possible.
Optimise your business communication with MaxoTel's all-in-one VOIP solution. Featuring seamless setup, advanced call management, cloud integration, top-tier security, custom features, mobile integration, comprehensive analytics, dedicated support, unified communications, and cost efficiency.
View our plans and pricingA "Hosted PBX" is a business-grade phone system that is hosted in the Cloud and uses your internet connection (NBN, Fibre, 4G, 5G, etc.) to allow you to make and receive phone calls with flexible call routing options (Queues, Ring Groups, Voicemail, Public Holidays, Time Switches and more!).
MaxoTel Hosted PBX is the complete business phone system package for your all your businesses needs as it is packed full of all the features required to streamline your phone system and it's extremely easy to use.
Discover the key to unlocking business growth with our NBN-ready communication solutions. Every connection is built on reliability, and every conversation is delivered with crystal-clear precision. Whether you're an ambitious startup or an established enterprise, our tailored communication services ensure seamless, uninterrupted flow, empowering you on your journey to success. Let us craft the perfect communication solution for your business.
Link MaxoTel to your existing tools, connect important business processes, and build more powerful applications.
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Cloud Storage
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Cloud Storage
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Communication
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File Sharing
Communication
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File Sharing
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File Sharing
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Accounting
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Communication
Accounting
Management
Communication
Accounting
Management
Seamlessly take control with our simple yet highly versatile and powerful Hosted PBX platform. Our drag and drop auto provisioning platform allows you to setup your keys quickly and easily though the account portal.
With the MaxoTel & Microsoft Teams Hybrid PBX platform, Teams extensions can call regular MaxoTel (non-Teams) extensions and keep everyone connected. Connect within minutes with our one-click integration with no infrastructure or technical skills required.
Our in-depth call analytics and reporting platform allows you to better understand your call volume patterns, including customer average wait times, total wait times, agent distribution and more.
All MaxoTel Hosted PBX systems are work-from-home capable, right out of the box. Take your phone home, or use Hot Desking to take your phone profile with you to any phone in your organisation. Alternatively use a softphone on your mobile phone or PC anywhere!
Pricing plans that suit your business needs
Why choose a MaxoTel Business Phone System?
MaxoTel ensures exceptional reliability with industry-leading uptime, so your business stays connected without interruptions. With redundant systems and real-time monitoring, we guarantee your communication platform is always available when you need it most. Trust MaxoTel to keep your operations running smoothly with our proven commitment to reliability and performance.
MaxoTel offers a hassle-free plug-and-play system that is incredibly easy to set up, allowing you to get started right out of the box with minimal effort. Designed for convenience, our products and system requires no complex installations or technical expertise, making it perfect for both individuals and businesses. With our intuitive setup, you can save time and focus on what really matters—your productivity and goals.
Price includes GST. |
Everyday PAYG
$9.95 per user / month
minimum 2 users
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Outright / BYO
$29.95 per user / month
Purchase outright or BYO phone
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MaxoPhone
$29.95 per user / month
Includes Yealink Phone
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Plan Inclusions | |||
Inlcuded Yealink Phone | |||
Included Australian Phone Numbers In any of our available phone number locations |
1 | 1 | 1 |
Included Extensions An extension allows you to connect a phone to your Hosted PBX. For example, if you wanted 10 phones, you would need 10 extensions. |
1 | 1 | 1 |
Included Lines The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls |
1 | 1 | 1 |
Pricing | |||
Local/National Call Rate | 10c per call | INCLUDED | INCLUDED |
Australian Mobile Rate | 13c/min | INCLUDED | INCLUDED |
1300 Outbound Rate | 22c per call | INCLUDED | INCLUDED |
Free 30 day trial Have your first monthly plan fee waived |
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Setup Fees | |||
Hosted PBX Setup | Free | Free | Free |
New Standard Phone Number Setup New standard phone numbers in our available number locations. |
Free | Free | Free |
Standard Number Porting Bring your existing numbers to MaxoTel |
First Standard Port Free See terms and conditions |
First Standard Port Free See terms and conditions |
First Standard Port Free See terms and conditions |
Special Number Porting or Setup New or ported 1300, 1800, or international numbers |
See Option Pricing | See Option Pricing | See Option Pricing |
Configuration & Professional Services | |||
Unlimited* Configuration Support Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. On the spot, while you're on the phone to us |
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Online Portal Training Our team will teach you how to use the online portal, guiding you through the configuration process |
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Full Self-Service Online Portal Complete control over your Hosted PBX from our online portal |
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MaxoTel Enhanced Features | |||
Superior Voicemail
Voicemail to E-mail, and Voicemail to SMS. Includes free voice to text transcription
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Main-number Callback
Connect return callers to the person they spoke to last automatically
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Smart Call Confirm
Manage calls diverted to your mobile with ease and flexibility
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Supported Devices | |||
Desk Phones Choose from any of the handsets in our Online Shop. |
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Cordless Phones Choose from any of the cordless handsets in our Online Shop. |
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Smart Phones & Tablet Apps Connect from your iPhone or Android device. See Supported Apps |
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Softphones (PC & Mac) Connect using your PC or Mac, using a headset. See Supported Apps |
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Standard PBX Features | |||
Call Transfer Transfer calls between extensions, to a call queue or even an external mobile number |
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Call Hold Place callers on hold at the touch of a button. |
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Ring Groups Have multiple extensions ring at once |
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Follow me Incoming calls can forward to multiple destinations sequentially or simultaneously |
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Call Queues Callers can wait on hold listening to music or promotional messages until they are answered |
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Call Waiting Get notified if you have another incoming call waiting |
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Time Switches Automatically switches incoming calls to voicemail or diverts them outside of normal hours |
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Auto Attendant (also known as Interactive Voice Response Menus) A push-button voice menu, i.e Press 1 for sales, or 2 for support |
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Call Conferencing Host conference calls with callers both on your PBX and externally. Optionally works with our Conference Phones |
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Call Parking Park calls and pick them up from another extension. |
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Call Pickup (*98) Pick up someone else's ringing extension. |
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Busy Light Function (BLF) See who's on a call at a glance |
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Do Not Disturb Take a break from calls by hitting the "DND" button |
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Unified Communications | |||
Fax to E-mail Replace your existing fax machine with our fax to e-mail service. |
Add-on | Add-on | Add-on |
SMS Messaging Send SMS Messages from our portal. |
Add-on | Add-on | Add-on |
Address Books / Directory Synchronise contacts between phones. Supports multiple directories for personal, team or company-wide contacts |
Supported on Yealink and Cloud Softphone | Supported on Yealink and Cloud Softphone | Supported on Yealink and Cloud Softphone |
Premium PBX Features | |||
Hot Desking (also known as Agent Logins) Take your extension with you as you move around the office (or different sites) |
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Centralised Handset Configuration Management Manage the configuration, BLF and speed dial keys on your handsets from our online portal (only available for handsets rented or purchased from MaxoTel) |
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Customisable hold music Upload Mp3 hold music or promotional messages |
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ACD Queue Stats Incoming call distribution and call queue statistics. Track answering agents, abandoned calls, wait times and more |
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Support Features | |||
One minute support call promise On average, we answer our support calls in under one minute. Give us a call on 1800 12 12 10 and see for yourself! |
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Over-the-phone Setup Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. We do it on-the-spot, while you're on the phone to us. |
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Optional Add-on Features | |||
Additional Australian Phone Numbers For phone numbers added after all inclusions have been used |
$2/mo per number | $2/mo per number | $2/mo per number |
Call Recording Record all inbound and outbound calls made on your PBX Includes 1GB recording storage - Additional storage $1/GB/mo |
$10/mo | $10/mo | $10/mo |
1300 and 1800 Numbers Allow your customers to call you for free, or at the cost of a local call from anywhere in the country |
See Pricing | See Pricing | See Pricing |
Virtual Mobile Numbers Make and receive calls & SMS messages from a mobile number attached to your hosted PBX. |
See Pricing | See Pricing | See Pricing |
International Phone Numbers Be reachable internationally with an overseas phone number |
See Pricing | See Pricing | See Pricing |
Our plans are designed for every industry and business size
You've got questions, we've got answers
Your broadband needs to meet the minimum requirements listed in What kind of internet connection do I need?
You will also need a VoIP compatible handset. If you don't have one, you can purchase a new one from our online shop.
Explore our additional services including voice solutions, business numbers, and mobile SIMs. We're here to ensure you find exactly what you need for seamless communication.