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MaxoTel

MaxoTel is trusted by over 60,000 users Australia wide

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MaxoTel

Business phone systems

4.8 out of 5

Optimise your business communication with MaxoTel's all-in-one VOIP solution. Featuring seamless setup, advanced call management, cloud integration, top-tier security, custom features, mobile integration, comprehensive analytics, dedicated support, unified communications, and cost efficiency.

View our plans and pricing

What is a Hosted PBX?

A "Hosted PBX" is a business-grade phone system that is hosted in the Cloud and uses your internet connection (NBN, Fibre, 4G, 5G, etc.) to allow you to make and receive phone calls with flexible call routing options (Queues, Ring Groups, Voicemail, Public Holidays, Time Switches and more!).

MaxoTel Hosted PBX is the complete business phone system package for your all your businesses needs as it is packed full of all the features required to streamline your phone system and it's extremely easy to use.

Simple to set up. Easy to control.

Discover the key to unlocking business growth with our NBN-ready communication solutions. Every connection is built on reliability, and every conversation is delivered with crystal-clear precision. Whether you're an ambitious startup or an established enterprise, our tailored communication services ensure seamless, uninterrupted flow, empowering you on your journey to success. Let us craft the perfect communication solution for your business.

We integrate with your business

Link MaxoTel to your existing tools, connect important business processes, and build more powerful applications.

Learn about our integrations

Webhook

Communication

Dropbox

File Sharing

Medi2Apps

Software

Webhook

Communication

Dropbox

File Sharing

Medi2Apps

Software

Webhook

Communication

Dropbox

File Sharing

Medi2Apps

Software

Xero

Accounting

Zoho

Management

Softlog

Software

Xero

Accounting

Zoho

Management

Softlog

Software

Xero

Accounting

Zoho

Management

Softlog

Software

Google Drive

Cloud Storage

Salesforce

Management

Teams

Communication

Google Drive

Cloud Storage

Salesforce

Management

Teams

Communication

Google Drive

Cloud Storage

Salesforce

Management

Teams

Communication

MaxoTel

Hosted PBX Features

Flexible call flowsComing soon

With MaxoTel Hosted PBX you have complete control over your call flow like never before. Easily create your call flow in a quick and efficient way ensuring your customers reach the right person or department as fast as possible.

Easy to use interface

Seamlessly take control with our simple yet highly versatile and powerful Hosted PBX platform. Our drag and drop auto provisioning platform allows you to setup your keys quickly and easily though the account portal.

Microsoft Teams integration

With the MaxoTel & Microsoft Teams Hybrid PBX platform, Teams extensions can call regular MaxoTel (non-Teams) extensions and keep everyone connected. Connect within minutes with our one-click integration with no infrastructure or technical skills required.

Call analytics & reporting

Our in-depth call analytics and reporting platform allows you to better understand your call volume patterns, including customer average wait times, total wait times, agent distribution and more.

Work from anywhere

All MaxoTel Hosted PBX systems are work-from-home capable, right out of the box. Take your phone home, or use Hot Desking to take your phone profile with you to any phone in your organisation. Alternatively use a softphone on your mobile phone or PC anywhere!

Plans & Pricing

Pricing plans that suit your business needs

The magic of MaxoTel

Why choose a MaxoTel Business Phone System?

100% Australian Support

Our expert, locally-based support team is always ready to assist with any questions or issues you may encounter. Enjoy peace of mind knowing that help is just a call away, with friendly professionals who understand your needs and can provide timely, effective solutions. With MaxoTel's dedicated Australian support, you can focus on your business while we take care of your communication needs.

Reliable Uptime

MaxoTel ensures exceptional reliability with industry-leading uptime, so your business stays connected without interruptions. With redundant systems and real-time monitoring, we guarantee your communication platform is always available when you need it most. Trust MaxoTel to keep your operations running smoothly with our proven commitment to reliability and performance.

Plug & Play

MaxoTel offers a hassle-free plug-and-play system that is incredibly easy to set up, allowing you to get started right out of the box with minimal effort. Designed for convenience, our products and system requires no complex installations or technical expertise, making it perfect for both individuals and businesses. With our intuitive setup, you can save time and focus on what really matters—your productivity and goals.

Detailed plan comparison (per user)

Price includes GST.
(No surcharge for Visa, Mastercard or AMEX)

Everyday PAYG
$9.95 per user / month
minimum 2 users
Outright / BYO $29.95 per user / month
Purchase outright or BYO phone
MaxoPhone $29.95 per user / month
Includes Yealink Phone
Plan Inclusions
Inlcuded Yealink Phone
Included Australian Phone Numbers
In any of our available phone number locations
1 1 1
Included Extensions
An extension allows you to connect a phone to your Hosted PBX. For example, if you wanted 10 phones, you would need 10 extensions.
1 1 1
Included Lines
The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls
1 1 1
Pricing
Local/National Call Rate
10c per call INCLUDED INCLUDED
Australian Mobile Rate
13c/min INCLUDED INCLUDED
1300 Outbound Rate
22c per call INCLUDED INCLUDED
Free 30 day trial
Have your first monthly plan fee waived
Setup Fees
Hosted PBX Setup
Free Free Free
New Standard Phone Number Setup
New standard phone numbers in our available number locations.
Free Free Free
Standard Number Porting
Bring your existing numbers to MaxoTel
First Standard Port Free
See terms and conditions
First Standard Port Free
See terms and conditions
First Standard Port Free
See terms and conditions
Special Number Porting or Setup
New or ported 1300, 1800, or international numbers
See Option Pricing See Option Pricing See Option Pricing
Configuration & Professional Services
Unlimited* Configuration Support
Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. On the spot, while you're on the phone to us
Online Portal Training
Our team will teach you how to use the online portal, guiding you through the configuration process
Full Self-Service Online Portal
Complete control over your Hosted PBX from our online portal
MaxoTel Enhanced Features
Superior Voicemail
Voicemail to E-mail, and Voicemail to SMS. Includes free voice to text transcription
Main-number Callback
Connect return callers to the person they spoke to last automatically
Smart Call Confirm
Manage calls diverted to your mobile with ease and flexibility
Supported Devices
Desk Phones
Choose from any of the handsets in our Online Shop.
Cordless Phones
Choose from any of the cordless handsets in our Online Shop.
Smart Phones & Tablet Apps
Connect from your iPhone or Android device.
See Supported Apps
Softphones (PC & Mac)
Connect using your PC or Mac, using a headset.
See Supported Apps
Standard PBX Features
Call Transfer
Transfer calls between extensions, to a call queue or even an external mobile number
Call Hold
Place callers on hold at the touch of a button.
Ring Groups
Have multiple extensions ring at once
Follow me
Incoming calls can forward to multiple destinations sequentially or simultaneously
Call Queues
Callers can wait on hold listening to music or promotional messages until they are answered
Call Waiting
Get notified if you have another incoming call waiting
Time Switches
Automatically switches incoming calls to voicemail or diverts them outside of normal hours
Auto Attendant (also known as Interactive Voice Response Menus)
A push-button voice menu, i.e Press 1 for sales, or 2 for support
Call Conferencing
Host conference calls with callers both on your PBX and externally. Optionally works with our Conference Phones
Call Parking
Park calls and pick them up from another extension.
Call Pickup (*98)
Pick up someone else's ringing extension.
Busy Light Function (BLF)
See who's on a call at a glance
Do Not Disturb
Take a break from calls by hitting the "DND" button
Unified Communications
Fax to E-mail
Replace your existing fax machine with our fax to e-mail service.
Add-on Add-on Add-on
SMS Messaging
Send SMS Messages from our portal.
Add-on Add-on Add-on
Address Books / Directory
Synchronise contacts between phones. Supports multiple directories for personal, team or company-wide contacts
Supported on Yealink and Cloud Softphone Supported on Yealink and Cloud Softphone Supported on Yealink and Cloud Softphone
Premium PBX Features
Hot Desking (also known as Agent Logins)
Take your extension with you as you move around the office (or different sites)
Centralised Handset Configuration Management
Manage the configuration, BLF and speed dial keys on your handsets from our online portal (only available for handsets rented or purchased from MaxoTel)
Customisable hold music
Upload Mp3 hold music or promotional messages
ACD Queue Stats
Incoming call distribution and call queue statistics. Track answering agents, abandoned calls, wait times and more
Support Features
One minute support call promise
On average, we answer our support calls in under one minute. Give us a call on 1800 12 12 10 and see for yourself!
Over-the-phone Setup
Our team will configure your system for you, just let us know how you want it to work and we'll do it for you. We do it on-the-spot, while you're on the phone to us.
Optional Add-on Features
Additional Australian Phone Numbers
For phone numbers added after all inclusions have been used
$2/mo per number $2/mo per number $2/mo per number
Call Recording
Record all inbound and outbound calls made on your PBX
Includes 1GB recording storage - Additional storage $1/GB/mo
$10/mo $10/mo $10/mo
1300 and 1800 Numbers
Allow your customers to call you for free, or at the cost of a local call from anywhere in the country
See Pricing See Pricing See Pricing
Virtual Mobile Numbers
Make and receive calls & SMS messages from a mobile number attached to your hosted PBX.
See Pricing See Pricing See Pricing
International Phone Numbers
Be reachable internationally with an overseas phone number
See Pricing See Pricing See Pricing
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Industry solutions for every team

Our plans are designed for every industry and business size

Education & Schools

Education & Schools

Manage school calls effectively. Our business phone system provides PA/paging, classroom handsets, and seamless call transfers.
  • FREE Grandstream phones for your school!*
  • Make announcements across the campus using the speakerphones built into the handsets
  • Manage the configuration of handsets from our online portal. Our drag-and-drop interface makes it easy to assign function keys for features such as BLF, speed dial, intercom, PA announcements and more.

FAQs

You’ve got questions, we’ve got answers

Is it easy to setup?

We have made our business phone system so simple that you can manage your entire phone system from an easy-to-use portal.

If you don't want to set it up yourself, simply give us a call on 1800 12 12 10 and we'll do all the work for you.

What do I need to get started?

Your broadband needs to meet the minimum requirements listed in What kind of internet connection do I need?

You will also need a VoIP compatible handset. If you don't have one, you can purchase a new one from our online shop.

What is VoIP?

VoIP is a general word describing conversations that happen over the internet. It stands for Voice over Internet Protocol. VoIP is commonly referred to as 'Voice over Internet' and 'Voice over broadband' as well. VoIP lowers the overheads for providers, resulting in really cheap phone calls for you, and free calls between you and other VoIP users!

How reliable is VoIP?

Over the years, VoIP has progressed to become an extremely reliable and resilient option for telephony services. MaxoTel has invested heavily in technology and infrastructure to ensure our service quality and reliability is second to none.
Would you like to speak to our Australian Sales team about our phone system plans?
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