How reliable is VoIP?

Over the years, VoIP has progressed to become an extremely reliable and resilient option for telephony services. MaxoTel has invested heavily in technology and infrastructure to ensure our service quality and reliability is second to none.

Internet Connectivity Considerations...

The most common cause of quality problems is your internet connection.

If your ISP is experiencing problems or your internet has been slowed due to exceeding your quota, then your call quality may be affected.

Maintenance Windows...

From time-to-time, MaxoTel will perform off-peak maintenance in the early hours of the morning, which could cause your service to be offline during a maintenance session.

You will be notified at least 24 hours before maintenance occurs wherever possible.