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Disabling SIP ALG - Sophos XG
Note that, as this process may temporarily interrupt your internet connection and phone service, we recommend doing this in an off-peak period or outside of business hours.
Learn more about SIP ALG in our knowledge base article here: SIP ALG
Sophos firmware upgrades can re-enable the SIP ALG feature, even if it has been previously disabled. Please take note of this before performing any upgrades
Disabling SIP ALG
Login to the Sophos CLI using Telnet or SSH. You can also access the CLI from admin > Console in the upper right corner of the Admin Console screen.
Enter option 4 to connect to the Device Console
Execute the following command:
console> system system_modules sip unload
Date created: Nov 11, 2019
Last modified: Jun 14, 2022
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