1. Order Your NBN Service
First things first, you'll need to place an order for your new NBN connection.
2. Connect Your Router
The steps to connect your router will vary depending on your access technology. For detailed steps, please choose your nbn technology type:
Fibre to the Node (FTTN)
- Connect your modem/router to your phone wall socket, ensuring you have removed any ADSL splitters or filters.
While the port label may vary on different routers, it should be labelled DSL or vDSL
![](/download-kb/?path=/download/attachments/21926588/FTTNRouter.png?version=1&modificationDate=1721268685000&api=v2)
- Connect your router's power and switch it on
- Connect your devices to the LAN ports of your modem/router, or by WiFi with the details normally printed on the rear of the router.
- Configure your router as below.
Hybrid Fibre Coaxial (HFC)
MaxoTel's NBN services require a PPPoE username and password to be set in your router before you can start using your service.
As each router's interface is different, the following instructions may not exactly fit your device. The menu options and fields should be similar but if you're not sure, check your modem/router's setup guide.
Note that we recommend completing this configuration from your computer, rather than a mobile phone.
- Ensure your computer is connected to your router, either through a LAN port on the rear of your router (recommended) or by WiFi. Your WiFi details are normally printed on the rear of the router.
- Connect to your router's setup page by following the information on the back of your router or contained within your router's setup guide.
- Locate the Internet Setup page and look for the Username and Password fields.
- Enter the details we provided in your setup email into their relevant fields, then click Save or Apply.
- Allow a minute or so for your router to apply the new details and your internet should be ready to go.