Grandstream GXP2170 Setup Guide

Grandstream GXP2170 Setup Guide

Before you begin, ensure that you've created your extension in the My Account Portal, https://my.maxo.com.au/. To retrieve the details, or create an extension, login to the My Account Portal, then select PBX Extensions or SIP Trunks from the left menu. If creating a new extension, click the Add Extension button, fill in the details and click Save. Find the extension number you're configuring, then click Edit.

Take note of the following fields, as you'll need these to setup the device.

Note: If your phone has been used with another provider in the past, please factory reset it before continuing. To do so, on the handset press Menu, choose System and select Factory Reset. Press Yes when prompted and the phone will reset.

To configure the Grandstream GXP2170 to your MaxoTel account, first retrieve the IP Address so that you can log into the 'Web Configuration' via your computer. To do this, Press the 'OK' button in the middle of the D-Pad then >system>Network>static IP. The IP Address should show up underneath the Static IP settings. Enter The IP Address into your web browser.

Once you are on the Web Configuration page enter the username and password. By default the username will be 'admin' and the Password will be 'admin'.

Once you have successfully logged in, click on the Account tab> Account 1> General Settings. Here you will place your Extension number and password from the extension you previously made or your sip server address. (sip.maxo.com.au for Residential and Sip Trunk accounts, and pbx.maxo.com.au for Hosted PBX accounts) as the bellow screenshot shows:

Now go to sip settings>Basic settings then change the Register Expiration to 2.

Now that the lines have been configured, you will now want to set the time zone and time format, which can be done under the top 'Settings' tab, and then the 'Time and Date' button on the left.

At this point, the phone should be ready to go. If you have any troubles making and receiving calls from here on in, please give MaxoTel a call on 1800 12 12 10.